Tourism that spans all twelve months

For decades, tourism success has been measured by a single figure: occupancy. Being fully booked in August was synonymous with a good year; however, we now know that this picture is incomplete. A destination or establishment that concentrates its activity into three months and lives with the shutters half-down for the rest of the year does not have a demand problem, but a model problem.

Seasonality is expensive, even if it isn't always obvious. It forces businesses to scale teams, infrastructure, and services for peaks that last only a few weeks, drives up fixed costs during off-peak months, fuels seasonal employment, and weakens the communities that rely on the sector. Furthermore, these peaks cause saturation. During high season, the pressure on the local area, housing, and public services becomes difficult to sustain and erodes the visitor's own experience.

De-seasonalizing is not about spreading the same tourists over more months, nor is it about lowering prices in winter and hoping for the best. It requires building reasons to travel when it isn't summer, which means offering experiences that don't depend on the weather: gastronomy, culture, wine tourism, nature, sports, wellness, and conferences. It also involves targeting segments with flexible schedules, such as remote workers, senior travelers, or long-stay visitors, and focusing on source markets whose holiday calendars do not coincide with our own.

It also requires a level of cooperation that is not yet the norm. No hotel, restaurant, or experience provider can de-seasonalize on its own: if the surrounding area shuts down, the traveler won't come. We need destinations that keep services, transport, and programming open year-round, as well as coordinated promotion between governments and businesses that focuses on the shoulder and off-peak seasons.

It is also time to change our metrics. Occupancy remains useful, but it must be read alongside other indicators: revenue per available room, average length of stay, employment stability, and the distribution of activity throughout the twelve months. 90% in July and 30% in February is not better than a steady 65% throughout the year; in terms of profitability, employment, and sustainability, it is likely worse.

The tourism sector has the opportunity to move from managing peaks to managing the entire year. Those who succeed will not only be more profitable: they will be more resilient, offer more stable employment, and build a form of tourism that coexists better with those who live in the destination year-round.

Autor del Blog

Ana Beriain

President of the Spanish Camping Federation