Do you have any questions?

Here you will find all the answers you are looking for, and if you don't find it, contact us directly and we will help you.

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Chilches

Can I have visitors during my stay? Is there a cost involved?

Yes, you can receive visitors during your stay. The cost is €8 per adult and €6 per child. Visitors must leave before 8:00 p.m.

General
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Are they open all year round?

Yes, we're open year-round. We'd love to welcome you whenever you'd like to visit!

General
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Can I travel with my pets?

Pets are welcome, but there is an additional charge that varies depending on the season. They are allowed on the pitches and in all bungalows and mobile homes. They are not allowed in glamping accommodations.

Mascotas
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Is a cot/high chair available? Is there an additional cost?

Yes, we have cribs and high chairs available for loan during your stay. They are free of charge, but please let us know when you book as availability is limited.

General
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From what age do children start paying?

Children aged 3 and over will be charged a child rate, while infants up to 2 years old stay free of charge. The price of accommodation includes the total number of people allowed, counting both adults and children.

General
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What are the reception hours?

The reception is open to our guests from 9:00 AM to 9:00 PM during peak season. These hours may vary during the off-season. If you cannot arrive during these hours, our security team will assist you. We recommend checking in online before your arrival.

Horarios
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What are the check-in and check-out times for the plots?

Check-in is from 12:00 PM. Check-out is until 11:00 AM.

Horarios
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Can I extend my stay by a few hours on the day of departure?

If you'd like to extend your stay, you can inquire at reception about the possibility of a late check-out until 6:00 PM. Please note that this option is always subject to availability.

Horarios
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What are the check-in and check-out times at the accommodations?

Check-in is from 4:00 PM. Check-out is until 11:00 AM.

Horarios
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