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Arán Aventura

What are the reception hours?

The reception is open from 8:00 am to 8:00 pm. If you are arriving outside of these hours, we recommend contacting the reception staff in advance to inquire about the online check-in process and key collection.

Horarios
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Is a cot/high chair available? Is there an additional cost?

Yes, we have cribs and high chairs available for loan during your stay. They are free of charge, but please let us know when you book as availability is limited.

General
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From what age do children start paying?

Children aged 3 and over will be charged a child rate, while infants up to 2 years old stay free of charge. The price of accommodation includes the total number of people allowed, counting both adults and children.

General
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Can I extend my stay by a few hours on the day of departure?

Yes, you can request late check-out, subject to availability and at an additional cost. Please inquire at Reception on the day of your departure.

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What are the check-in and check-out times for the plots?

Check-in is from 12:00 PM. Check-out is until 12:00 PM.

Horarios
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What are the check-in and check-out times at the accommodations?

Check-in is from 4:00 PM to 8:00 PM. Check-out is until 12:00 PM.

Horarios
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How can I request adapted transportation?

If you need an adapted taxi, our reception team will request it for you without any problems, although to guarantee the service you must request it 1 day in advance.

General
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Do they have an accessible restroom?

Yes, we have bathrooms adapted for people with reduced mobility.

General
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Do you have any accessible accommodations?

We have an affordable accommodation option, which is the Garden View Cabin.

Alojamiento
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Is there a laundry service at the campsite?

No, but the reception staff will be able to tell you about the nearest laundry service.

Servicios
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Is there a supermarket at the campsite?

No, but there is a Boya supermarket just a 5-minute walk from the village, where you can find everything you need.

General
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Will I find an ATM inside the venue?

We do not have an ATM inside the premises.

General
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